About CCI Support

Welcome to the Complex Chronic Illness Support website. Our vision is to “Empower People Towards Wellness” and our purpose is to improve the quality of life of people who suffer from a complex chronic illness, as well as that of their loved ones.

With our support people with complex chronic illnesses can, in time, develop an increased ability to participate in family, social and community life, and lead a life that is fulfilling and meaningful for them.

We provide many resources to our members including our innovative award-winning “Towards Wellness” Programme. We work with our members, their families and their community providing practical tools and developing strategic plans on how to find their next steps towards wellness.

Radio interview on Chronic Fatigue Syndrome with Dr Ros Vallings

On Wednesday 2nd August Jesse Mulligan interviewed Dr Ros Vallings on Chronic Fatigue Syndrome, its impact, what causes it and what you need to know.

Illnesses We Support

Chronic Fatigue Syndrome (CFS/ME)


ME (Myalgic Encephalomyelitis), also known as Chronic Fatigue Syndrome, has been described as an abnormal immune system response to any number of infectious or environmental triggers, causing a long term illness that can result in significant disability.


Main symptoms include:

  • Persistent and overwhelming fatigue
  • Post-exertional malaise (PEM)
  • Muscle and/or joint pains
  • Cognitive dysfunction – impaired memory & concentration
  • Sleep disturbance
  • Digestive problems
  • Sensitivities to light and sound
  • Headaches/migraines
  • Sore throat and/or enlarged lymph nodes
  • Dysregulated temperature control – fever/chills
  • POTS / Orthostatic intolerance – erratic heart rate, feeling faint or dizzy upon standing
  • Anxiety and/or irritability


Fibromyalgia (FM)

Fibromyalgia is a chronic condition that causes fatigue, widespread pain, and tenderness throughout the body and often co-exists with CFS/ME and/or many of the symptoms of this condtion. People with Fibromyalgia generally experience pain in specific points around the body and these points are used as a gauge for diagnosis.


The points around the body are:

  • Back of the head
  • Area between the shoulders
  • Front of the neck
  • Top of the chest
  • Outside of the elbows
  • Top and sides of the hips
  • Insides of the knees.



Post Viral Fatigue/Syndrome (PVF/S)


In most straight-forward viral illnesses, recovery takes 2-4 weeks, with symptoms disappearing by six weeks.  However, a small percentage of PVF’s patients will take several months to recover.

If symptoms remain after 3-6 months, with the illness unchanged, a change of name/diagnosis to CFS/ME is appropriate.


Postural Orthostatic Tachycardia Syndrome (POTS)

Dysautonomia is a term for a group of diseases that include postural orthostatic tachycardia syndrome (POTS). In these conditions the autonomic nervous system (ANS) is dysregulated which can lead to blood pressure problems, heart problems, trouble with breathing and swallowing, and erectile dysfunction in men.


Main symptoms include:

  • Fatigue
  • Headaches
  • Lightheadedness and fainting
  • Heart palpitations
  • Exercise intolerance
  • Nausea
  • Diminished concentration
  • Tremulousness (shaking)
  • Coldness or pain in the extremities
  • Chest pain and shortness of breath.


Friendly Group Seminars

Our Services

We’re here to help. Our services are supportive and focus on working together as community, with help from Field Officers, Support Groups and more. Learn more…
Towards Wellness Programme

Towards Wellness Programme

The best of research-based knowledge into an easy-to-understand package to help sufferers begin to find their next steps towards wellness. Learn more…
Advocacy groups at a meeting

Our History

We have a long history in the Bay of Plenty. We are proud of the support we have provided over the years and look forward to what the future holds.
Friendly Group Seminars

Visit Our Shop

We sell CCIS promotional gear and cards featuring Nicola’s paintings, with all proceeds helping our cause.


We can’t express enough just how much we appreciate all support that we receive, we rely on your generosity to continue providing support to those in need.

A Special Thank You to the Legacy Of Nicola Evans

Nicola battled bravely with ME throughout the later years of her life and was cruelly taken by cancer at only 53 years of age. Prints of her paintings are available for sale via her website by clicking here, with all proceeds going to Complex Chronic Illness Support. This is Nicola’s legacy to us all.

Learn more about Nicola and her works

Thank You To Our Supporters

Bay Trust Supporting Great Communities
Ministry of Health
Metro Marketing
Community Organisation Scheme COGS
Brave World
The Lion Foundation

Disability Community Trust

NZ Post
 WBoP Disability Support Trust
Lottery Grants Board
NZTC NZ Community Trust
The Southern Trust
Rotorua Energy Charitable Trust

Let’s talk

If you’d like to learn more about any of our services, or get involved, we’d love to hear from you.