07 281 1481 or 0800 224 787 or Text 022 658 0251 [email protected]

​Pay it Forward

Donate today for their future

New Zealand

Supporting people in New Zealand with medical conditions: Myalgic Encephalomyelitis (Chronic Fatigue Syndrome), Fibromyalgia, Dysautonomia and Long COVID

Your donation, one-off or regular, will help ensure those with complex chronic illness (and their family/whānau and carers) are supported throughout their journey. As a non-profit we rely on the generosity of our community, sponsors, and funders to continue providing our core services. With your help, we can not only help our existing clients, but also plan for the future with confidence and certainty.

We know that in New Zealand…


of those with ME/CFS are so severe, they are often confined to their homes with little support provided by the NZ Health system

There are at least


people with ME/CFS

The economic cost to each family with a person with ME/CFS*

$35,000 per year

Care Kete

$100 per box delivered

Practical Support

Goal: $5,000

Support Groups

Goal: $5,000

Facilitator Support

Required Annually $400,000

Thank you for donating to CCIS today.

Do you have someone else who would like to support our charity and pay it forward?

We would appreciate you sharing this with others

Other ways you can help us:

About Payroll Giving

Payroll giving is a great opportunity for you to donate directly from your pay to CCI Support. It’s an easy and generous way to give regularly.

Your regular payroll giving will enable CCI Support to continue providing support to people with complex chronic illness.

Your employer deducts the donation from your pay and forwards the donation to CCI Support. You don’t have to worry about holding on to receipts each year and making rebate claims.

Ask your employer or payer if they offer a Payroll Giving scheme and if they do let them know how much you want to donate, when you want to donate and our information below.

If you are a Spark employee contact your HR department to find out how to set up a regular payroll gift to us.

For donations of $5 or more, you receive a third of the donation amount as an immediate tax rebate.

Thank you for helping people living with complex chronic illness to be empowered, informed and supported. Your support matters!


Information for Employer / payer:

Organisation Name – Complex Chronic Illness Support Incorporated

Charity Registration No. – CC20874

KiwiBank – Tauranga branch

Account Number – 38-9014-0140507-00

Postal Address – 53 Fraser Street, Tauranga South, Tauranga, 3112

About Tax Rebates

Tax Rebate – Did you know that your donations are tax deductible? CCI Support is a Registered Charity, so you can claim a 33.3% tax rebate for your charitable donations over $5 and you can also choose to donate that rebate on to us!

Just log in to your secure Inland Revenue online service, myIR, and upload the donation receipts you received from us online at any time. Inland Revenue will then automatically calculate the credit and pay it into the bank account you have provided them with. To make it easy, you can provide them with our bank account for the rebate to come directly to us.

So you do not have to complete a paper form at the end of the tax year!

We would love to thank you and acknowledge your donation, so please email [email protected] to advise us of your donation.

Thank you for helping people living with complex chronic illness to be empowered, informed and supported. Your support matters!

About gifts for a special occasion

Gift for a special occasion – do you have a birthday, anniversary, or important celebration coming up? Why not ask your family/whānau and friends to donate to CCI Support in lieu of gifts?

Together your combined gifts give us a real chance to make a tangible difference to the lives of those affected by chronic illness. Thank you.

About Gifts in memory

Gift in memory – remember a loved one in a special way. You can ask for donations in honour of your loved one, by asking family/whānau, friends, and colleagues to pay tribute by sharing their memories when they make a gift to support those affected by complex illnesses. Let us know if you need a collection bucket, alternatively you can give envelopes that family and friends can use to make private donations in person. Please let us know so we can mention your donation in honour of your loved one in our member newsletter in thanks for your generosity and in remembrance of them.

About Legacy Giving

Gift a legacy – Do something amazing today that will make a difference tomorrow. By setting up a gift in your will you can make a long-lasting difference and provide hope to those living with complex chronic illnesses.

Including a gift in your will helps us plan for the future; people with chronic conditions, who need support, can have it. Bequests pledged in the past provide our vital services today, just as gifts pledged today will help us to be there in the future as well.

We now offer an option for FREE Wills:  More information can be found on our blog and here: FREE WILL

However, if you already have a will, or yours is a little more complicated, It’s still easy to make a gift in your will. Speak to your solicitor/trust company about making a will or changing your existing will to include CCI Support. If you already have a will you can have a codicil (or an addition or amendment) to your will drawn up.

It is important to talk to your family and loved ones about your will so they understand why you have made your decisions and ensure your wishes are carried out. Your gift, through your estate, will have a tangible impact on the lives of others in your community.

It’s up to you whether you tell us that you have arranged to leave a legacy gift. It is a private matter, however it is helpful for us to have this information so we can thank you in your lifetime. It also means you can begin supporting us now, by being a part of our planning.

 There are four main types of gifts you can choose to leave to a charity.

  1. Residual – The remainder of your estate after considering your loved ones
  2. Percentage or fractional – A gift expressed as a percentage or fraction of your estate
  3. Pecuniary or specific – A specified gift which can be money, property, or stocks and shares
  4. Whole estate – This comprises your entire estate and is usually left by those without beneficiaries or those wanting to achieve something very significant

Talk to your lawyer about the type of gift that will best suit you and your estate. Gifts left to charities in your will are exempt from inheritance tax and capital gains tax.

Example wording for a Pecuniary or Specific Bequest:

I leave to Complex Chronic Illness Support Incorporated of 43 Welcome Bay Road, Welcome Bay, Tauranga  and Charity Registration Number CC20874 (description of item) absolutely for the general purposes of the said charity and I direct that the receipt of the Treasurer or other duly authorised officer shall be a sufficient discharge to my Executors.


Example wording for a Residuary Bequest:

I leave to Complex Chronic Illness Support Incorporated of 43 Welcome Bay Road, Welcome Bay, Tauranga and Charity Registration Number CC20874 (proportion of residue to be completed) for its general purposes and I direct that the receipt of the Treasurer or other duly authorised officer shall be a sufficient discharge to my Executors.


What your money helps us provide

  • Qualified, professional health and wellbeing facilitators in specific regions (currently: BOP, Lakes, Waikato, Wellington & National).
  • Monthly online zoom sessions for members with guest speakers
  • Educational resources
  • Towards Wellness Programme resources and promotional materials
  • Social Support Groups
  • Whanau and Community Education for supporting their loved ones.

What we hope to provide with new community support:

  • Counselling services for members (coming to terms with a “new normal” can take time and require a grieving process of capabilities pre-illness. Professional counsellors can help our clients navigate the many emotions, thoughts, and feelings associated with living with complex chronic illness).
  • More Educational Programmes to provide symptom management tools to empower clients and their family/whanau
  • Regular ready-meals for those classified with “severe” ME/CFS
  • Regular home help services
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