Our Services
CCI Support provides person‑centred and whānau‑centred support for people living with long‑term conditions (LTCs), including ME/CFS, Long COVID, fibromyalgia, dysautonomia, and other complex chronic conditions. Our services are designed to strengthen self‑management, improve wellbeing, and enhance health equity for people whose needs are not fully met by existing care pathways.
We walk alongside individuals and their whānau, offering practical tools, guidance, and connection to help them navigate their health journey with confidence.
Self-Management Support
Our Health & Wellness Facilitators provide one‑on‑one support to help people understand their condition, develop personalised strategies, and build confidence in managing daily life. This includes:
- pacing and energy management
- symptom management strategies
- lifestyle and wellbeing guidance
- goal setting and planning
Self‑management support is delivered in a compassionate and accessible way.
Navigation & Advocacy
People living with long‑term conditions often face complex, fragmented care pathways. We help individuals:
- understand diagnoses and medical information
- prepare for appointments
- navigate referrals and services
- advocate for equitable access to care
Our role is to ensure people feel informed, supported, and empowered within the health system.
Peer Support & Community Connection
Living with a long‑term condition can be isolating. Our peer support groups — both online and in‑person — provide a safe space to connect with others who understand the journey.
We offer:
- facilitated peer groups
- condition‑specific groups
- community connection opportunities
- shared learning and encouragement
These groups reduce isolation, strengthen resilience, and build a sense of belonging.
Whānau Support
Long‑term conditions affect the whole whānau. We provide support, education, and guidance for family members so they can better understand the condition and feel confident supporting their loved one.
Access to Evidence-Informed Resources
We provide a range of resources to support people living with long‑term conditions to stay informed, connected, and confident in managing their health. This includes:
- Regular newsletters with practical guidance, updates, and community stories
- Email and online support for ongoing questions, encouragement, and connection
- A curated resource library featuring evidence‑informed information on ME/CFS, Long COVID, fibromyalgia, dysautonomia, pacing, symptom management, and wellbeing
- Links to trusted research and clinical guidance to help people navigate information safely
These resources complement our one‑on‑one and group services, ensuring people have access to reliable, accessible information whenever they need it.
Towards Wellness Programme
Our award‑winning Towards Wellness Programme offers structured, evidence‑informed support for people with long‑term conditions. It combines education, practical tools, and guided self‑management strategies to help individuals move toward greater stability and wellbeing.
Learn more: here
Our Commitment
We are committed to:
- person‑centred and whānau‑centred care
- improving health equity
- supporting underserved communities
- working alongside Māori in culturally responsive ways
- strengthening community‑based long‑term condition support
CCI Support is here to ensure no one has to navigate their long‑term condition alone.
Meet the Team
Find out more about our organisation: here
Let’s talk
If you’d like to learn more about any of our services, or get involved, we’d love to hear from you.