Privacy Policy

Complex Chronic Illness Support Inc. (hereafter “us”, “we”, or “our”) operates www.ccisupport.org.nz (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.

Information Collection and Use

While using our Site, we may ask users to provide us with certain personally identifiable information that can be used to contact or identify them. Personally identifiable information may include, but is not limited to,  a user’s name, email address, postal address, and/or phone number (“Personal Information”).

Log Data

Like many site operators, we collect information that a user’s browser sends when visiting our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on a computer’s hard drive. Like many sites, we use “cookies” to collect information. A user can instruct a browser to refuse all cookies or to indicate when a cookie is being sent. However, without accepting cookies, portions of our site may not be able to be used.

Security

The security of users’ Personal Information is important to us.  No method of transmission over the Internet, or method of electronic storage, is 100% secure; however we endeavour to protect the security of our users’ information, and our website holds a valid security certificate issued by Google Trust Services. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes to This Privacy Policy

This Privacy Policy is effective as of 1 October 2025 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time, and users should check this Privacy Policy periodically. A user’s continued use of the Site after we post any modifications to the Privacy Policy on this page will constitute acknowledgment of the modifications and consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify users either through the email address you have provided us or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

Policies are reviewed as necessary but at least every 3 years from the date of authorisation.